Terms of Service
Effective Date: 03/09/2025
Welcome to Asal Baladi (AsalBaladi.com). By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.
1. General Information
• Business Name: Asal Baladi
• Website: AsalBaladi.com
• Location: Virginia, USA
2. Products and Services
• Asal Baladi currently sells raw honey. Additional products, such as bee pollen, honeycomb, propolis, and beeswax, may be added in the future.
• We may offer subscriptions, bulk sales, or wholesale options at a later date.
3. Payments and Transactions
• Accepted Payment Methods: Credit/debit cards, PayPal, Apple Pay (No cryptocurrency).
• Payment Processors: We use third-party providers Square and Lightspeed to handle payments securely.
• Age Requirement: You must be 18 years or older to make a purchase.
4. Shipping and Delivery
• Shipping Regions: We ship to the contiguous United States (excluding Alaska, Hawaii, and U.S. territories).
• Shipping Times: Estimated delivery depends on the shipping method chosen by the buyer.
• Expedited Shipping: Available at the buyer’s expense.
• Lost or Damaged Shipments: Orders are shipped with insurance, and claims must follow the insurer’s procedure.
5. Returns and Refunds
• Returns: We accept returns only if the product is unopened and in new condition.
• Return Shipping: Buyers are responsible for return shipping costs.
• Refunds: Issued upon inspection and approval of returned items.
6. Liability and Disclaimers
• Allergy Disclaimer: Our honey is packaged in a facility that also handles nuts.
• Health Disclaimer: Do not feed honey to infants under one year old.
• Limitation of Liability: Asal Baladi is not responsible for misuse of our products. Consumers are responsible for using our products safely and in accordance with applicable health guidelines.
7. User Responsibilities
• Users must be 18 years or older to make purchases.
• No account creation is required to place an order.
• Prohibited Uses:
• Violating any laws or regulations
• Engaging in fraudulent or harmful activities
• Disrupting or interfering with website security
8. Privacy Policy
• Data Collection: We collect customer data, including names, addresses, and emails for order processing and marketing.
• Cookies & Tracking: We use cookies and tracking tools for analytics and targeted advertising.
• Third-Party Sharing: We may share data with third-party services like Google for advertising, analytics, and website optimization.
9. Dispute Resolution
• Legal Disputes: Any disputes regarding transactions will be resolved through mediation or arbitration in Virginia, USA.
• Refund Disputes: If a customer believes they were charged incorrectly, they must contact us at muslimworx@gmail.com within 7 days of purchase for review.
10. Changes to These Terms
• Asal Baladi reserves the right to update these Terms of Service at any time.
• Users are responsible for reviewing these terms periodically.
11. Contact Information
For any questions, concerns, or disputes, please contact us at:
Email: muslimworx@gmail.com
By using AsalBaladi.com, you acknowledge and agree to these Terms of Service.